Shipping policy

Delivery Terms

  1. Download Process: All digital downloads of our sample libraries and related materials are facilitated through the Pulse app ("Pulse"). Upon completing a purchase on our website or any authorized platform, you will receive instructions on how to access and download your purchased products via Pulse.

  2. Pulse Account Requirement: To access and download our products, you must have a free Pulse account. If you do not already have a Pulse account, you can sign up for one at https://pulsedownloader.com/. Your Pulse account credentials will be required to log in and access your purchased products.

  3. Download Access: Once logged into your Pulse account, you will have access to your purchased products for download. You may download the products to any compatible device associated with your Pulse account.

  4. Availability and Limitations: Our products are typically available for download immediately after purchase. However, in some cases, there may be a delay due to processing or technical issues. We make every effort to ensure prompt access to your purchased products but cannot guarantee uninterrupted availability.

  5. Support and Assistance: If you encounter any difficulties with the download process or accessing your purchased products through Pulse, please contact our customer support team for assistance. We are here to help resolve any issues and ensure a smooth experience for our customers.

  6. System Requirements: Please ensure that your device meets the minimum system requirements for using Pulse and downloading our products. Failure to meet these requirements may result in compatibility issues or difficulties accessing the products.

  7. Updates and Notifications: Pulse may periodically release updates or notifications related to your purchased products. These updates may include improvements, bug fixes, or additional content. It is recommended to keep your Pulse app up to date to ensure optimal performance and access to the latest features.

  8. License Agreement: By downloading and using our products through Pulse, you agree to abide by the terms and conditions of our End User License Agreement ("EULA"). Please review the EULA carefully before using our products.

  9. Changes to Delivery Process: We reserve the right to modify or update the delivery process, including the use of Pulse, at any time without prior notice. Any changes will be communicated to customers through our website or other appropriate channels.

  10. Contact Us: If you have any questions or concerns regarding the delivery process or using Pulse to access our products, please contact us at james@majetone.com.